STV
STV self-sevice
Goal
The client wanted to create a modern and user-friendly self-service platform. The biggest challenge was the extensive functionality of the platform and the large variety of packages. The goal was to simplify the customer journey and guide them automatically towards the right choices, while also providing fast and convenient service management.
Design and UX, Information systems
Solutions
Simple and structured
Unified design language
Convenient to use on mobile
Developed a reusable design system
Summary
The client wanted to create a modern and user-friendly self-service platform. The biggest challenge was the extensive functionality of the platform and the large variety of packages. The goal was to simplify the customer journey and guide them automatically towards the right choices, while also providing fast and convenient service management.
